FAQs
Frequently Asked Questions
Category title
Q: Why has the RC Filtering feature been disabled?
A: To comply with the official rules of some games, we've disabled the RC Filtering feature, as its use may result in account penalties or bans.We're still evaluating this feature and may consider reintroducing it in the future with appropriate limitations to ensure a safer user experience.If you specifically need RC Filtering, legacy firmware versions are available through our Discord community.
Q: Who should I contact if I need after-sales support?
A: If you experience any product quality issues, the Leadjoy team is always here to help.
- - Purchased through an official Leadjoy sales channel: You may request a return or replacement through the original purchase channel or contact our support team directly.
- - Purchased through a third-party retailer: Please refer to the retailer's return and warranty policy for after-sales service.
Please note that Leadjoy reserves the right to decline warranty claims, after-sales service, or technical support for products purchased through unauthorized sellers or unofficial sales channels.
Q: How can I get in touch with Leadjoy?
A:For business partnerships or sales inquiries, please contact: sales@leadjoy.ai.
For any need of human assistance, consumer issues, or feedback, please join discord and contact @Leadjoy_Jostar at: https://discord.gg/Cz9h62KG4.